SHIPPING POLICY
1. Processing Time
All orders are processed within:
- 1-2 business days for in-stock items
- 3-5 business days during peak seasons
- 5-7 business days for custom/pre-order items
2. Domestic Shipping (U.S.)
We offer:
- Standard Shipping (3-5 business days) – $4.99
- Expedited Shipping (2-3 business days) – $9.99
- Free Standard Shipping on orders over $75
3. International Shipping
Available to select countries with:
- Economy International (10-21 business days)
- Priority International (5-10 business days)
- Duties/taxes may apply at delivery
4. Order Tracking
You will receive:
- Order confirmation email immediately
- Shipping notification with tracking number
- Delivery updates from carrier
5. Shipping Restrictions
We cannot ship to:
- PO Boxes/APO/FPO addresses
- Certain international destinations
- Restricted territories
6. Address Accuracy
Customers are responsible for:
- Providing complete shipping address
- Including correct ZIP/postal code
- Adding contact phone number
7. Undeliverable Packages
If a package is returned to us:
- Customer pays reshipping costs
- Refund minus original shipping if undeliverable
- 10% restocking fee may apply
8. Delivery Issues
For problems with delivery:
- First check tracking information
- Contact carrier directly
- Reach out to us if unresolved
9. Holiday Schedule
Extended processing during:
- Black Friday/Cyber Monday
- Christmas season (Dec 1-31)
- Major holidays
10. Multiple Shipments
Large orders may ship:
- In separate packages
- From different warehouses
- With no additional shipping charge
For complete shipping details or country-specific information, please visit our Help Center.